TERMS & CONDITIONS

Updated: April 2025

Welcome to 3D CARE SERVICES LTD. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website or services.

1. Introduction
These Terms and Conditions govern your use of the 3D CARE SERVICES LTD website (the "Site") and any related services provided by 3D CARE SERVICES LTD ("we," "us," "our"). By using this website, you agree to be bound by these terms, which are subject to change at any time. It is your responsibility to review these Terms and Conditions periodically.

2. Services Provided
3D CARE SERVICES LTD offers a variety of care services, including but not limited to personal care, dementia care, live-in care, respite care, palliative care, and more, as described on our website. Services may vary depending on location, and some services may not be available in certain areas.

All care services are provided in accordance with our policies, procedures, and applicable laws and regulations.

3. Use of the Website
Eligibility: By using this website, you confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements.

Account Registration: Some areas of the website may require you to create an account to access certain services or features. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary.

Prohibited Activities: You agree not to engage in any activity that could harm, disable, or overburden the website or interfere with other users' access to or use of the website. This includes, but is not limited to, transmitting harmful software or interfering with the operation of the website.

4. Payment Terms
Service Fees: By using our services, you agree to pay the applicable fees for the care services provided. Fees will be outlined in the service agreement or invoice provided at the time of service initiation.

Payment Methods: Payments may be made via credit/debit cards, bank transfers, or any other payment method agreed upon. All payments must be made in the manner described by us at the time of the transaction.

Refunds and Cancellations: If you wish to cancel or change your service, you must notify us in accordance with the terms specified in the service agreement. Refunds, if applicable, will be processed as per the cancellation policy in the agreement.

5. Privacy Policy
Your use of our services and website is also governed by our Privacy Policy, which can be found here. The Privacy Policy outlines how we collect, use, and protect your personal information.

6. Liability and Disclaimers
Limitation of Liability: To the fullest extent permitted by law, 3D CARE SERVICES LTD will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website, services, or any third-party content linked to our website.

No Warranties: We do not warrant that our website or services will meet your expectations or be error-free. We make no guarantees regarding the accuracy or completeness of any information on our website.

7. Intellectual Property
Copyright: All content on the website, including text, images, graphics, logos, videos, and software, is the property of 3D CARE SERVICES LTD or its licensors and is protected by copyright law. You may not use, copy, distribute, or create derivative works from this content without prior written permission.

Trademarks: The trademarks, logos, and service marks displayed on the website are registered and unregistered trademarks of 3D CARE SERVICES LTD and other parties. You may not use these trademarks without permission.

8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by 3D CARE SERVICES LTD. We are not responsible for the content, privacy policies, or practices of any third-party websites. By using these links, you acknowledge and agree that 3D CARE SERVICES LTD is not responsible for any damage or loss incurred through those sites.

9. Termination of Service
We may suspend or terminate your access to our services or website at our sole discretion, with or without notice, for violations of these Terms and Conditions or any applicable laws.

10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website or services, you agree to be bound by the updated Terms and Conditions.

11. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom, and any disputes arising from these terms shall be resolved in the appropriate courts in Birmingham.

12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:

📞 Phone: 0121 246 2725
✉️ Email: info@3dcareservices.com
📍 Address: 54a Short Heath Road, Erdington, Birmingham UK. B23 6JS