PRIVACY POLICY

Updated: April 2025

At 3D CARE SERVICES LTD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us in any other way.

1. Information We Collect
We collect the following types of personal information:

Personal Identification Information – Such as name, address, phone number, email address, and any other information you provide to us voluntarily.

Health Information – When necessary for the care services we provide, we may collect information regarding your medical history or conditions.

Payment Information – When you make a payment for our services, we may collect payment details such as credit card or bank account information.

Website Usage Information – We may collect data such as IP addresses, browser types, and pages visited when you access our website through cookies and similar technologies.

2. How We Use Your Information
We use the information we collect in the following ways:

To Provide Services – We use your personal and health information to offer our care services and to communicate with you regarding care plans, appointments, and follow-up.

To Improve Our Services – We may use your data to assess and improve the quality of the care services we provide.

To Process Payments – We use payment information for processing your transactions and ensuring that services are billed correctly.

Marketing and Communication – With your consent, we may send newsletters, promotions, or updates about our services. You can opt out at any time.

To Comply with Legal Obligations – We may use your information to comply with healthcare regulations, insurance requirements, and legal obligations.

3. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes:

Encryption for sensitive data transmitted through our website.

Access Controls to ensure that only authorized personnel can view or manage your data.

Regular Audits to monitor and assess our data security practices.

Despite these measures, please be aware that no system is 100% secure, and we cannot guarantee the absolute protection of your data.

4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

With Service Providers – We may share your data with third-party service providers who assist with delivering care services, processing payments, or conducting business operations.

With Legal Authorities – If required by law, or if we believe in good faith that disclosure is necessary to protect our rights, comply with a legal obligation, or prevent fraud, we may share your information.

In the Event of a Merger or Acquisition – If 3D CARE SERVICES LTD is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us:

Personalize your experience.

Track website traffic and usage patterns.

Remember your preferences and settings.

You can disable cookies through your browser settings, but this may affect your ability to use certain features on our website.

6. Your Rights Regarding Your Data
Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Right to Access – You can request access to the personal data we hold about you.

Right to Rectification – You can request corrections to any inaccurate or incomplete information we hold.

Right to Deletion – You can request the deletion of your personal data, subject to certain legal conditions.

Right to Restriction of Processing – You can request that we limit the processing of your personal data in certain situations.

Right to Object – You can object to the processing of your data for marketing purposes.

Right to Data Portability – You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

7. Retention of Your Data
We retain your personal data for as long as necessary to provide our services and fulfill legal or regulatory requirements. Once your data is no longer required, we will securely delete or anonymise it.

8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the new effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

📞 Phone: 0121 246 2725
✉️ Email: info@3dcareservices.com
📍 Address: 54a ShortHeath Road Erdington, Birmingham UK B23 6JS